Privacy Policy

1. Information We Collect

Mimi Chat only collects information that is necessary to provide and improve the App's functionality.

1.1 Information from monday.com

When you install and use Mimi Chat, we may access and process certain data made available by monday.com, including:

• User identifiers (such as user ID, name, and email address)
• Account and workspace identifiers
• Board, item, and update identifiers (only as required to associate conversations with boards)
• Team and user metadata required to enable private and group chats

We do not access or modify your monday.com data beyond what is required for the App to function.

1.2 Chat Content

We process chat-related data generated by users within the App, including:

• Messages sent in private or group chats
• Threaded replies and reactions
• Availability status and notification preferences

Chat content is stored only to enable real-time communication, message history, search functionality, and user experience features.

1.3 Usage and Technical Data

We may collect limited technical information, such as:

• Timestamps of messages and actions
• Log data related to App performance and errors
• Device or browser type (in aggregated or anonymized form)

This data is used solely for monitoring, troubleshooting, and improving the App.

2. How We Use Information

We use the collected information to:

• Provide real-time chat and collaboration features
• Enable message history, search, and threaded conversations
• Manage notifications and availability status
• Maintain and improve App performance and reliability
• Respond to support requests and inquiries

We do not use your data for advertising or marketing purposes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your data. We may share information only in the following limited circumstances:

• With monday.com: As required for the App to function within the monday.com platform
• With service providers: Trusted third-party services used for hosting, storage, or infrastructure, under strict confidentiality and data protection obligations
• For legal reasons: If required to comply with applicable laws, regulations, or lawful requests

4. Data Storage and Security

We take reasonable and appropriate measures to protect your data, including:

• Secure data storage
• Access controls and authentication mechanisms
• Industry-standard security practices

Data is retained only for as long as necessary to provide the App's functionality or as required by law.

5. Data Retention and Deletion

Chat data is retained while the App is installed and actively used within your monday.com account. If the App is uninstalled, associated data may be deleted or anonymized within a reasonable timeframe, unless retention is required by law. You may request deletion of your data by contacting us using the details below.

6. User Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your data
• The right to request correction or deletion
• The right to object to or restrict processing

Requests can be made by contacting us at the email address listed below.

7. Children's Privacy

Mimi Chat is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on the monday.com Marketplace listing, and the "Last updated" date will be revised accordingly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Company name: MGCom Maciej Głownia

Email: support@sahaapps.eu